Delhiites took to the street on Tuesday to protest incessant power cuts taking place in the city. A number of residents blocked roads in South Delhi, asking the discoms to look into their problems.
Residents of Aya Nagar blocked the Mehrauli Gurgaon road around 8.30am on Tuesday throwing traffic out of gear.
"There was no power supply between 1.30 pm to 8.30 pm. It came back around 9 and again there was no supply from 10am onwards. We are still waiting for the electricity supply said Prateek Malla, resident, Aya Nagar.
"The situation is becoming worse day by day and the customer care service is good for nothing."
A similar scene was witnessed in Safdarjang Enclave where angry residents blocked the main road to the colony. As the situation got out of hand traffic police hand to intervene in the matter.
"The power demand on Tuesday was 4668 MW. The availability of power from generating stations within Delhi was 1094 MW. Availability from central sector stations was to the tune of the 2397 MW and through bilateral arrangements was 1435 MW," said a power department official.
With power cuts registering an increase with sudden rise in mercury, Delhi chief minister Sheila Dikshit has asked power distribution companies to ensure swift action on any complaint of power cut.The meeting was also attended by Chief Secretary Rakesh Mehta, Chief Minister's Principle Secretary P.K. Tripathi, chief executive officers of the discoms and senior officers of Delhi Transco and Power Department.
It was reported at the meeting that with the increase in temperature and humidity in Delhi, the power demand has shot up and touched 4,680 MW on Monday. With the rise in demand, the number of complaints due to local faults had also increased.
Taking cognisance of the situation, the Chief Minister directed the discoms to provide alternate cables in case repairs required a long duration of time. This would provide relief to customers during the summer season, she said.
Besides, the Chief Minister also directed that special arrangements be made to respond to complaints of local faults at night. She also instructed them to submit a list of those un-attended local fault complaints which lasted for more than two hours.
Ms. Dikshit said proper functioning of the call centres should also be ensured by deploying senior executives and extra telephone lines and provisions should be made to receive complaints through SMS as well. The discoms have also been told to disseminate the telephone numbers of their call centres and respective nodal officers.
The Chief Minister also instructed them to submit a list of those un-attended local fault complaints which exceeded more than two hours. She also directed the discoms to notify area-wise nodal officers to enable ordinary customers to contact them in case of any emergency.
Source- Hindustan Times