He said in the previous software, the computer used to automatically draw attention of engineers in case it noticed huge variation in the billing amount. "The present software does not have this function. We have asked them to ensure this modification in the software," he said.
Verma said that in the present software the meter reading was filled in a six-digit format, but the computer automatically converted it to a seven-digit format, assuming that power meter had completed a full cycle and again started afresh. This led to the confusion.
We have withheld the distribution of electricity bills in certain areas and will only distribute it after printing the fresh bills by checking the data, he added.
"I have also asked the PSPCL engineers to sit with the software company officials and provide them the information related to other problems," he said.
Some of the power consumers in the city, especially the industrialists, were receiving highly inflated bills for the last couple of months.
A couple of businessmen received power bills in crore, though their usual bill varied between Rs. 50,000 to Rs. 80,000. Patiala Industries Association president Naresh Gupta welcomed the PSPCL move. "But the PSPCL now must rectify the inflated bills that we have already received," he said.