KSEBOA - KSEB Officers' Association

Friday
Nov 17th
Text size
  • Increase font size
  • Default font size
  • Decrease font size
Home News Power Sector News KERC to monitor whether CGRFs taking sides for Escoms

KERC to monitor whether CGRFs taking sides for Escoms

PDF
Hits smaller text tool iconmedium text tool iconlarger text tool icon
KERCWith complaints against electricity consumer grievance redressal forums (CGRFs) - of taking sides for Escoms - abound in the state, the Karnataka Electricity Regulatory Commission (KERC) has stepped in to strictly monitor the CGRFs. On October 4, KERC had held a meeting with members and chairmen of all the CGRFs to discuss the issues.

"We held the session as an orientation programme to address the issues of granting speedy and unbiased justice to the consumers," KERC chairman MR Sreenivasa Murthy told Express.

One of the complaints of the consumers has been that the petitions are being rejected on technical grounds.

"In many cases, a petition gets rejected because the consumer has made some errors while filing the petition.

The errors may be because the person filing the petition doesn't possess the technical knowledge," Murthy said.

KERC, at the meeting, asked CGRF members to be more lenient towards the consumers and not to reject the petitions merely on technical grounds, Murthy said.

He said that KERC will henceforth constantly monitor the dealings of CGRFs and sessions will be held every three months to discuss the developments.

Another issue that has much been debated in the state is that of the CGRFs being headed by Escoms officials.

Consumers allege that these officials "think first of their company, then of the consumers." The KERC chairman, however, told Express that a person with technical knowledge was an asset and a guarantee that he understood the subject.

However, at the meeting, a senior KERC official himself raised the question of ‘quality' of judgements given by CGRFs, headed by officials from Escoms.

"The quality of judgements by CGRF panels earlier used to be much better than what they are today," he said.

Earlier, the CGRFs were headed by independent officials, who were not affiliated to any Escom. At present, CGRFs are headed by senior Escom officials.

Though efforts are underway to reform CGRFs to guarantee that consumers' rights are protected in the state, much more needs to be done, it is felt.

Source- Indian Express

 

Add comment


Security code
Refresh


 

Random Videos

You need Flash player 6+ and JavaScript enabled to view this video.
Title: Power Quiz 2015 Final - Part-1

Latest Comments

Banner

Reference Book

 

Reference Book on Power

Electrical Engineering-- D' 1/4 Size Hard bound-- 1424 Pages-- Just Rs.1000/- only &n...

Visitors Counter

mod_vvisit_countermod_vvisit_countermod_vvisit_countermod_vvisit_countermod_vvisit_countermod_vvisit_countermod_vvisit_countermod_vvisit_counter
mod_vvisit_counterToday3760
mod_vvisit_counterYesterday3972
mod_vvisit_counterThis Month73670
mod_vvisit_counterLast Month157088

Online Visitors: 57
IP: 54.224.102.26
,
Time: 22 : 51 : 41